Not working

  • Resolved ploplo1109

    (@ploplo1109)


    2 years, 3 months ago

    I have installed amazon pay and it shows up in the payment section, but when i choose it it says: this payment is temporarely not available”. However it then sends out an order without having it confirmed and the order is “green” in woocommerce. Means ready to ship. But there is no transaction in the amazon pay backend … please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @ploplo1109

    Hope you are doing well!

    Is there any staging site where we can check and do some tests on your front end? Can you share some screenshots? also detailed steps so we can try to reproduce the issue?

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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