Dear @aveashley,
Thank you for your review.
We’re very sorry to hear about your experience.
We put customer experience and satisfaction as our highest priority.
We are being known for our DOZENS of available options in the Free version and we regret that we didn’t live up to those expectations for you.
We are updating our FREE plugin very constantly and adding new features in each update corresponds to the market demands.
We pride ourselves on our Poll Maker plugin and the high-quality standards we maintain. We would like to make things right.
Please let us know which feature you are looking for in the Pro version of the plugin is not available in the Free version.
By the way, our Customer Care team will always be happy to help you.
We welcome further discussion to hopefully resolve your concern. If you’d like, please contact us directly via this form to determine how we can provide a solution that makes you happy :).
Thanks.
