• Resolved pathic808

    (@pathic808)


    I have been using the Zeever theme to create my website. Just tried using the shortcode block to add a simple Html5 Audio Player in a section, but when it’s active it seems to stop the Work section from displaying on a phone.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jegstudio

    (@jegstudio)

    Hi @pathic808 ,

    Is the audio player the one under “Live Sessions”?
    We tried to play it and look back at “Work” section and it’s displayed.
    Could you tell us on which browser this issue happened?
    And are you using iOS or android?

    Thank you.

    Thread Starter pathic808

    (@pathic808)

    Hi there. Thanks for the speedy reply.

    I temporarily replaced the shortcode for Html5 Audio Player with Compact Audio Player as the site is live.

    But this page should help show the problem….

    https://www.producer-john.co.uk/bugtest/

    No problem with Chrome or Firefox on my desktop. But in Safari on iOS 15.2 the Work section disappears.

    Many thanks

    John

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @pathic808 ,

    After we investigate, it seems there is a functionality that add styling to the content.
    In this screenshot you can check : https://prnt.sc/hPmFxY4P3J3u
    There is css visibility : hidden; added.
    We believe this is not added from our plugin, can you check if there is other setting that might added those styling?
    1. Try deactivating plugins one by one.
    2. We notice there is an eplus class inside the work section, you might want to also check plugins or functionality that related to that.

    Thank you.

    Thread Starter pathic808

    (@pathic808)

    Hi there.

    Yes it would seem that if the EditorPlus plugin is deactivated the problem goes away. But this is a very useful plugin when it comes to using blocks.

    Thanks

    John

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @pathic808 ,

    You could discuss to the plugin’s author if there is a best solution or workaround to resolve the issue.
    We will close the topic for now.

    Also if you don’t mind, please leave us a review about your experience using our plugin.
    It will help us a lot to grow the community, improve our plugin, adding features and provide the best experience for our users.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Html5 Audio Player conflicting with Zeever Theme’ is closed to new replies.