Google Listings & Ads not setup – Complete Setup Button Disabled

Hi @syedmohsin25!

Thanks for reaching out to the Google Listings & Ads forum.

Pakistan is in the Google list of supported beta target countries but there are some limitations – https://support.google.com/merchants/answer/7101265.

Could you share a screenshot of the page with the button which doesn’t work, please?

I recommend https://snipboard.io for sharing screenshots – follow the instructions on the page, then paste the URL in your reply.

Next, navigate to WooCommerce > Status > Logs, and from the dropdown on the right, select any logs starting with google-listings-and-ads from the date you tried to connect, and select View.

It should look like this:
Link to image: https://d.pr/i/vnKKf8

Then share the logs in your reply. Alternatively, if they are lengthy, you can paste them into another tool such as https://pastebin.com and share that link with us instead.

From the same page, WooCommerce > Status > Logs, from the dropdown on the right side, please see if there are any logs starting with the words fatal-error from the same date.

If so, please select ‘View’ and copy and paste them into your reply here.

Cheers.

We did not get any error in Woocommerce > Status > Logs.

I am getting one error shown here. but after that we easy go on next steps
check screenshot: https://snipboard.io/aQdGx1.jpg

on final step I am complete mobile verification and tick all pre checklist steps but not work

check screenshot: https://snipboard.io/KoHgMA.jpg

you can check the complete setup button is disabled or not working. kindly guide me what I do know

Thanks

Hi @syedmohsin25,

Thanks for sharing the screenshot that shows the complete setup button disabled.

This might be caused by a conflict with your theme or with another plugin. The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce and Google Listings & Ads
• Go through the setup process and check again

If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how it goes.

Hello, I have the same problem, how did you solve it? thank you

Hi @alba666

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

We’ll be more than happy to help there ??