Billing address – automatic filling

  • Resolved vinomundi

    (@vinomundi)


    2 years, 3 months ago

    Hi, Diego!

    We are using Correios plugin from Claudio Sanches in order to fill automatically the addresses, based on CEP (ZIP code) field.
    It’s working fine for delivery address.

    However, it’s not working for billing address.

    Hope you can help us on this issue.
    Kind regards,
    Renato.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @vinomundi,

    I tried using the Correios autofill on our Brazilian Market demo site and it works as expected. (I had disabled our Google Address Autocomplete plugin on that demo site prior to testing).

    I also tried it on your website and was able to reproduce the issue.

    1. Does it only happen when Fluid Checkout is activated?

    2. It might also be another plugin that is interfering with this. Could you run a plugin conflict test as explained in the article below?
    https://woocommerce.com/document/how-to-test-for-conflicts/

    Best,
    Diego

    Thread Starter vinomundi

    (@vinomundi)

    Hi Diego!

    Thanks again.
    I′ve found out that one of the plugins is really affecting that function.
    It′s Checkout Field Editor for WooCommerce – from ThemeHigh.

    When I disable that plugin, billing address is automatically filled, as expected.

    My question now: is there something you can do from your side, or should I contact them?

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @vinomundi,

    If it is still happening when you deactivated Fluid Checkout, it would be best if you contacted the other plugin authors directly as it is unlikely that we would be able to fix it from our side.

    In any case, I’ll try to reproduce it on my side and let you know how it goes.

    Best,
    Diego

    Thread Starter vinomundi

    (@vinomundi)

    Absolutely right!

    Yes, the problem still occurs when Fluid Checkout is disabled.
    So, I’ll open a ticket there.

    Thanks and kind regards!

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @vinomundi,

    Ok, in that case, there is indeed not much we could do from our side.

    As an alternative, consider using our Google Address Autocomplete extension which also has a feature to auto-fill addresses based on the Brazilian CEP field, and can be used in conjunction with the Google Address suggestions feature.

    I’m closing this topic for now. If you need further assistance, please reply to this topic.

    Best,
    Diego

Viewing 5 replies - 1 through 5 (of 5 total)
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