Problems with Thumbnail Saving

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  • Plugin Author Kyle Gilman

    (@kylegilman)

    Sorry for the very late reply. Do you still need help with this issue? It’s a tricky one to troubleshoot but it would help me a lot if you can open your browser’s JavaScript console and tell me if you see any errors when you try to save a thumbnail.

    Thread Starter olhalush

    (@olhalush)

    Hi, thank you for response
    Yes, I still have this problem.
    Error in console: Failed to load resource: Origin https://mysiteexample.com is not allowed by Access-Control-Allow-Origin. Status code: 206

    Plugin Author Kyle Gilman

    (@kylegilman)

    You usually get that error when the video is hosted on a different domain than the WordPress admin. It’s a browser security feature that prevents cross-site scripting. You’ll most likely need to create a CORS policy on your server although I’ve never actually set one up myself, you can start here for instructions: https://www.w3.org/wiki/CORS_Enabled

Viewing 3 replies - 1 through 3 (of 3 total)
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