• Resolved geylang666

    (@geylang666)


    Hi Videopack,
    We are able to generate thumbnail, but when saving it to the video, the page shows critical error if the thumbnail url has “https://” in there.
    We tried as a test to remove the “https://” from thumbnail url and it will save, but that is not what we want.
    Do you know how to resolve this?
    Thanks.

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  • Thread Starter geylang666

    (@geylang666)

    Hi, we tested again.
    In fact, whenever the url is a correct thumbnail image url, the error shows. When the url is anything not correct, the error will not show.

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