Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Maybe you are missing the checkbox which will make all products enabled for split check. Please confirm if you are using the default split method?

    Thread Starter aumjosh

    (@aumjosh)

    Ok, I clicked the checkbox on the ‘Order Split Settings’ screen at the top of the list of products. Is this what you mean?
    screenshot

    After selecting, now when I do a manual split from the single order page, It just seems to be duplicating the order. The order I’m using has 2 products and both are selected.
    How can I split the order so that the original order has two products, and then I create two new orders, each with a different single product?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Now you are missing the remove from parent checkbox on settings page, I believe.

    Thread Starter aumjosh

    (@aumjosh)

    Thanks for the quick reply.
    It looks like remove from parent is not really what I want.
    I still want the parent to look exactly as it originally did.
    If an order has 2 items I want to split, I want to keep the original order as it was, then create 2 new orders each with it’s own product.
    Is this possible?

    Thread Starter aumjosh

    (@aumjosh)

    If it helps to know why I need this.
    The original order is used for communicating with the customer.
    The split orders are used to communicate with the vendors.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Sure, but I cannot help you without seeing the settings, so please use the urgent help option under the help tab on the settings page.

Viewing 6 replies - 1 through 6 (of 6 total)
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