fomr not displayed correctly

Hi @digimaxme,

Thank you for reaching out to us.

Can you please try clearing all the cache and check if you still notice the issue?

If the issue persists, please export the form and share it with us using Google Drive or Pastebin.com to take a closer look at how the form is configured.

Ref: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

We look forward to hearing back from you.

Kind Regards,
Nebu John

Thank You John for your help.
I cleared the cache , no changes
Please check this link:
https://docs.google.com/document/d/12p5zILVtRyrWkj7GGAmtPrNnCli0OIOUZnqIB3OB_6Y/edit?usp=sharing

The issue is happening in this page:
https://eventsplanner.cateringindubai.com/compare-prices/

And in the homepage auto popup (after around 10 seconds)

Hi @digimaxme,

I imported the form to a test website but couldn’t replicate the issue. The background colour for the button works fine on my end. Screenshot: https://ibb.co/BKP3knW

It looks like a conflict issue at your website end. Can you please try a complete conflict test and check if a plugin or theme is causing the problem?

The following flowchart can help with a better understanding of the test process: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Please take a complete backup of the website before proceeding further. Let us know the result so we can help you further.

Kind Regards,
Nebu John

Hello @digimaxme ,

We haven’t heard from you for a while now, so it looks like you don’t have any more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia