• Resolved fourstrokecreative

    (@fourstrokecreative)


    i have a purchased a domain through bluehost which has wordpress included,
    I have installed zeever and guntenverse and im tryin to edit the site using, apperance > editor beta. but when i press save i get “save failed”
    i really need some help here,
    ive updated wordpress, installed advanced template, deactivated all other plugins, thanks @jegstudio

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter fourstrokecreative

    (@fourstrokecreative)

    @jegstudio can i get some assistance here please.
    saving failed, cant edit zeever,

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @fourstrokecreative ,

    Is there other plugin activated when you’re trying to save?
    Also if you deactivate gutenverse (and all other plugins), are you still not able to save the layout?

    Thread Starter fourstrokecreative

    (@fourstrokecreative)

    No plugins activated,
    zeever template only saves changes in the footer, without gutenverse activated i cannot edit anything else and save. save failed.
    what do you suggest? looking to get this fixed asap client is going is mad.
    Thanks K

    Please see images below.
    https://imgur.com/a/f4VjcG0. showing saves in footer with gut disabled.
    https://imgur.com/a/YIU2mk4 showing as soon as i activate gutenverse and try to edit text heading, saving failed.

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @fourstrokecreative ,

    If the save failed even after deactivating Gutenverse, then that’s mean the issue is not from the plugin.

    My recommendations are :
    1. Refresh your permalink, go to Dashboard->Settings->Permalink and try to changes the permalink.
    2. Check your site health, go to Dashboard->Tools->Site Health, in the Status section, check if the REST API is being blocked and also fix other issues you see there.
    3. Check your web’s firewall service, there is a chance that the service may block your REST API calls. This can cause issue because WordPress mostly uses REST API inside the editor.
    4. Check your php error logs, see if there is any error at the time you’re trying to save.

    Those are the options that I could think of what would be the cause of the issue.

    Thank you.

    Plugin Author Jegstudio

    (@jegstudio)

    We haven’t heard from you for a while.
    We will close this topic for now.

    Let us know if any of the solution above worked.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘zeever guntenverse – saving failed’ is closed to new replies.