Virtual products requires billing info

Hi @hpb951,

This should not happen as Fluid Checkout has a separate step for Billing and does not remove it when only virtual products are added to the cart.

There are a few possibilities why this is happening:

1. Most likely, you might be using customization code or code snippet that moves the billing sections inside the Shipping step.

In this case, the solution would be to only move it conditionally. Revealing the Billing step if the Shipping step is not available.

Please confirm whether you have any customization code or code snippet moving the Billing sections to the Shipping step.

2. Less likely, some customizations applied with the Checkout Field Editor plugin might be causing this issue.

You can check if this is indeed the case by temporarily deactivating the Checkout Field Editor and visiting the checkout page. If the Checkout Field Editor is causing it, the problem should be gone.

Best,
Diego

Hi Diego,

Thanks for the detailed explanation. I did find the source of the “issue” and it was indeed related to a customzation code you sent me back in november last year:

/**
 * 
 */
function fluidcheckout_move_billing_address_shipping_step() {
	// Bail if steps class not available
	if ( ! class_exists( 'FluidCheckout_Steps' ) ) { return; }
	
	remove_action( 'fc_output_step_billing', array( FluidCheckout_Steps::instance(), 'output_substep_billing_address' ), 10 );
	add_action( 'fc_output_step_shipping', array( FluidCheckout_Steps::instance(), 'output_substep_billing_address' ), 30 );
}
add_action( 'init', 'fluidcheckout_move_billing_address_shipping_step', 300 );

/**
 * Move billing substep to shipping step.
 */
function fluidcheckout_remove_billing_step() {
	// Bail if steps class not available
	if ( ! class_exists( 'FluidCheckout_Steps' ) ) { return; }
	
	FluidCheckout_Steps::instance()->unregister_checkout_step( 'billing' );
}
add_action( 'fc_register_steps', 'fluidcheckout_remove_billing_step', 300 );

Do you have any template code for the conditional option?

Thanks for the help ??

Best regards, Hakim

• This reply was modified 2 years, 7 months ago by hpb951.

Hi @hpb951,

Yes, I updated the code snippet with the conditional.

You should replace entire code snippet with this below:

/**
 * Move billing substep to shipping step.
 */
function fluidcheckout_move_billing_address_shipping_step() {
	// Bail if steps class not available
	if ( ! class_exists( 'FluidCheckout_Steps' ) ) { return; }
	
	// Bail if shipping step is not available
	if ( ! function_exists( 'WC' ) || ! WC()->cart || ! WC()->cart->needs_shipping() ) { return; }
	
	remove_action( 'fc_output_step_billing', array( FluidCheckout_Steps::instance(), 'output_substep_billing_address' ), 10 );
	add_action( 'fc_output_step_shipping', array( FluidCheckout_Steps::instance(), 'output_substep_billing_address' ), 30 );
}
add_action( 'wp', 'fluidcheckout_move_billing_address_shipping_step', 300 );

/**
 * Remove the billing step.
 */
function fluidcheckout_remove_billing_step() {
	// Bail if steps class not available
	if ( ! class_exists( 'FluidCheckout_Steps' ) ) { return; }
	
	// Bail if shipping step is not available
	if ( ! function_exists( 'WC' ) || ! WC()->cart || ! WC()->cart->needs_shipping() ) { return; }
	
	FluidCheckout_Steps::instance()->unregister_checkout_step( 'billing' );
}
add_action( 'fc_register_steps', 'fluidcheckout_remove_billing_step', 300 );

If you are unsure about how to add the code snippet, check our article:
How to safely add code snippets to your WooCommerce website

Best,
Diego