Auto Update doesn’t work

Hi,

I have a similar issue. Autoupdate hasn’t been working for weeks, before the migration to Cloudways was working perfectly, since then not uptading. We have Varnish activated.

Hope someone can help.

Thanks in advance
Miguel

Hi @bohei

Thanks for reaching us.

To guess the possible reason we need to see the system status. Please, copy the system status from here and paste it into your next reply.

Best regards,

Hi @ansarybadal

This is the status:

WooCommerce Version: 6.7.0 - You are using the latest version of WooCommerce.

Product Types: ?  Einfaches Produkt [simple]

?  Gruppiertes Produkt [grouped]

?  Externes/Affiliate-Produkt [external]

?  Variables Produkt [variable]

?  PW Gift Card [pw-gift-card]

Total Products: WP Query: 2399
WC Product Query: 2399
Both Query: 2399

Product Total by Types.

?  Grouped Product: 202

?  Simple Product: 156

?  Variable Product: 2041

?  Product Variations: 10477

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
Shop Base Address

Store Address
Alter Markt 1
Harsewinkel
DE
33428

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: No.

WordPress Multi Site: No

Home Url: https://horsthemke.de

Site Url: https://horsthemke.de

Version: 6.7.0

Log Directory: /www/htdocs/w01bb772/horsthemke.de/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 6.0.1

WP Multisite: No

WP Memory Limit: 512 MB

WP Debug Mode: No

WP Cron: Yes

Language: de_DE_formal

Server Info: Apache

Php Version: 8.1.7

Php Post Max Size: 200 MB

Php Max Execution Time: 30

Php Max Input Vars: 2.93 KB

Curl Version: 7.68.0, OpenSSL/1.1.1f

Suhosin Installed: No

Max Upload Size: 200 MB

Mysql Version: 10.5.16

Mysql Version String: 10.5.16-MariaDB-1:10.5.16+maria~focal-log

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

Shopkeeper Child: 1.0 (Latest:0)

WP-REST-Allow-All-CORS (mrahmadawais, WPTie): 1.0.0

Adminimize (Frank Bültge): 1.11.8

BackWPup (Inpsyde GmbH): 3.10.0

Better Search Replace (Delicious Brains): 1.4

Borlabs Cookie - Cookie Opt-in (Borlabs GmbH): 2.2.53

Classic Editor (WordPress-Mitwirkende): 1.6.2

Classic Widgets (WordPress-Mitwirkende): 0.3

cloudstock.io (softwerft GmbH): 1.0.0

Code Snippets (Code Snippets Pro): 3.2.0

Honeypot for Contact Form 7 (Nocean): 2.1.1

Contact Form 7 (Takayuki Miyoshi): 5.6.1

Simple Custom CSS and JS (SilkyPress.com): 3.40

Yoast Duplicate Post (Enrico Battocchi & Team Yoast): 4.5

Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce (Conversios): 4.8.4

Envato Market (Envato): 2.0.7

Facebook for WooCommerce (Facebook): 2.6.18

Site Kit by Google (Google): 1.79.0 (Latest:1.79.1)

HookMeUp – Additional Content for WooCommerce (GetBowtied): 1.3.5

WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0

Kadence WooCommerce Email Designer (Kadence WP): 1.5.2

Loco Translate (Tim Whitlock): 2.6.2

OnSale Page for WooCommerce (wpgenie): 1.1.0

Payment Gateways per Products for WooCommerce (WPWhale): 1.7.1

PW WooCommerce Gift Cards (Pimwick, LLC): 1.215

Shopkeeper Extender (GetBowtied): 1.6.9

Shopkeeper Portfolio Addon (GetBowtied): 1.3.5

Smart Slider 3 (Nextend): 3.5.1.7

UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.22.14

User Role Editor (Vladimir Garagulya): 4.63

vendidero Helper (vendidero): 2.1.6

WC Hide Shipping Methods (Rynaldo Stoltz): 1.5

CTX Feed (WebAppick): 4.4.69

Konverter für Medien (Mateusz Gbiorczyk): 4.5.0

White Label (WhiteWP.com): 2.5.1

Checkout Field Editor for WooCommerce (ThemeHigh): 1.6.1

WooSwatches - Woocommerce Color or Image Variation Swatches (WooMatrix): 3.3.7

Germanized für WooCommerce Pro (vendidero): 3.5.5

Germanized für WooCommerce (vendidero): 3.9.8

WooCommerce Google Analytics Integration (WooCommerce): 1.5.11

WOOF - Filter für WooCommerce-Produkte (realmag777): 2.2.9

WooCommerce (Automattic): 6.7.0

WooCommerce FCSolutionCw (customweb GmbH): 2.0.117

Yoast SEO (Team Yoast): 19.3

WP Mail Logging (Wysija): 1.10.4

WP Mail SMTP (WPForms): 3.5.1

WP-Speicherverbrauch (Bernhard J. Kux): 1.2.6

WP Statistics (VeronaLabs): 13.2.4.1

YITH WooCommerce Wishlist (YITH): 3.11.0

Feed Files
https://horsthemke.de/wp-content/uploads/woo-feed/google_local_inventory/xml/google-test.xml
https://horsthemke.de/wp-content/uploads/woo-feed/google/xml/woocommerce-feed.xml

Fatal Errors
2022-07-21T00:13:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 705

2022-07-21T00:23:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-list-util.php on line 158

2022-07-21T00:43:08+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 669

2022-07-21T01:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/src/Admin/API/Init.php on line 142

2022-07-21T01:23:53+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 2360

2022-07-21T01:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 650

2022-07-21T02:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 1163

2022-07-21T02:23:55+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 713

2022-07-21T02:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165

2022-07-21T03:13:11+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/formatting.php on line 1166

2022-07-21T03:24:06+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 313

2022-07-21T03:43:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php on line 1319

2022-07-21T04:13:18+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-hook.php on line 285

2022-07-21T04:24:11+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/cache.php on line 151

2022-07-21T04:43:40+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 142

2022-07-21T05:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697

2022-07-21T05:24:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/option.php on line 212

2022-07-21T05:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce-germanized-pro/packages/storeabill/src/Package.php on line 554

2022-07-21T06:13:14+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce-germanized-pro/packages/storeabill/src/Package.php on line 554

2022-07-21T06:24:24+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 351

2022-07-21T06:43:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697

2022-07-21T07:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-hook.php on line 298

2022-07-21T07:24:27+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 5326

2022-07-21T07:43:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176

2022-07-21T08:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 705

2022-07-21T08:24:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/meta.php on line 1175

2022-07-21T08:43:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term.php on line 197

2022-07-21T09:13:15+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-list-util.php on line 158

2022-07-21T09:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 779

2022-07-21T09:43:18+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 794

2022-07-21T10:13:17+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/taxonomy.php on line 1697

2022-07-21T10:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 327

2022-07-21T10:43:26+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/link-template.php on line 178

2022-07-21T11:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 313

2022-07-21T11:24:31+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/functions.php on line 650

2022-07-21T11:43:19+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 779

2022-07-21T12:13:13+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/meta.php on line 652

2022-07-21T12:24:36+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165

2022-07-21T12:43:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/link-template.php on line 112

2022-07-21T13:13:12+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/load.php on line 1554

2022-07-21T13:24:37+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176

2022-07-21T13:43:38+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-term-query.php on line 728

2022-07-21T14:13:14+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-block-parser.php on line 232

2022-07-21T14:24:36+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 165

2022-07-21T14:43:41+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php on line 873

2022-07-21T15:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/class-wc-datetime.php on line 61

2022-07-21T15:24:39+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 700

2022-07-21T15:43:28+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/class-wc-product-attribute.php on line 271

2022-07-21T16:13:22+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/plugin.php on line 176

2022-07-21T16:24:41+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-includes/class-wp-object-cache.php on line 142

2022-07-21T16:43:29+00:00 CRITICAL Maximum execution time of 30 seconds exceeded in /www/htdocs/w01bb772/horsthemke.de/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 714

Hi @bohei

The Php Max Execution Time: 30s is not sufficient to run an auto-update.
Please, increase the Php Max execution time to 600s or more and try again.
Once increase, disable the feed auto-update for a while and then enabled it again and check if it helps the auto update to work properly for both feeds.

Thank you,

Hi @ansarybadal

thank you!
We′ll check this out and let you know whether it helped. It may take a while, so please don’t close this immediately.

Hi @bohei @miguelgamat

To solve the auto-update issue, you can also follow our documentation on –
How to Fix Auto Feed Update, not Working Issue?

Thank you,

Hi @ansarybadal ,

we increased the max execution time to 600s, but it still doesn’t work for the second feed.

What I don’t understand is, that it worked until one point. But we didn’t changed anything. We didn’t have more products for example …

We read your how-to and did everything except number 3 and 6.
Should I install the plugin you suggest in point 3?
We can’t image we have not enough ram because it worked all the time before.

Thanks for your help