Contact Form 7 no Mail!

  • Dear Community,

    I’m just trying Contact Form 7 because I was able to install the plugin “multiple file upload” which should normally work with it.
    I want my customers to be able to send me pictures of their walls. Then I use photomontage and can show them what my works would look like on their wall.
    That’s why I use a Contact Form together with the free plugin.

    (Please do not be surprised if you view the form on my site. It’s only a draft and it turned out really bad! I just wanted to test the function. But unfortunately, it has already failed even that.)

    Now to the problem: Immediately after downloading Contact Form 7, I was asked to confirm my e-mail address.
    I haven’t received an e-mail within two hours.

    The same thing happens when I test my form in the frontend. I do not receive an e-mail from Contact Form. No matter what I put into the settings. So the form doesn’t help me at all, because my future customers can upload photos (after all!), but I never know about it because I do not receive a confirmation email with the customer details and the submitted photos.

    ///

    Currently, the form looks like this:

    [text* Vor-undNachname]

[email* E-Mail-Adresse]

[checkbox* GewnschtesWerkfrdieFotomontage use_label_element "Rosa Parks" "Frida Kahlo" "Waris Dieri" "Freundinnen" "Julia Hill" "Anderes Werk (bitte im Nachrichten-Feld den Titel des Werkes angeben!)"]

[text DeineNachrichtanmichoptional placeholder "Bitte gib hier den Namen des gewünschten Werkes für die Montage an, sollte es nicht in der obigen Liste erscheinen."]

[mfile* Fotoshochladen limit:3145728 filetypes:jpeg|png|jpg|pdf|zip min-file:1 max-file:5]

[acceptance ZustimmungzurDatenverarbeitung optional] Hiermit best?tige ich, dass meine angegebenen Informationen im Sinne der Datenschutzerkl?rung verarbeitet und für eine Kontaktaufnahme gespeichert werden dürfen. Ich stimme zu, dass meine eingereichten Fotos zur Fotomontage verwendet werden, behalte daran jedoch alle Rechte. [/acceptance]

[submit "Los gehts!"]

    ///

    My E-Mail-settings look like this:

    To: [email protected]

From: [email protected] (I entered this address because I read that this field value should be an email address that belongs to the same domain as the website)

Subject: I didn't use an email tag here, I just put "new data upload" so I can match the emails faster.

Additional headers: I left this field empty. But I have also tested it with content. Neither works.

Message text: Neuer Datenupload, mein Bild an Deiner Wand – Fotos für Montage im Anhang.

Von: [Vor-undNachname]
E-Mail: [E-Mail-Adresse]
Gewünschtes Werk: [GewnschtesWerkfrdieFotomontage]
Nachricht des Absenders: [DeineNachrichtanmichoptional]

I have checked the box for "Use HTML content type".

File attachments: This is the tag I entered as the name for the multiple file upload field.

Email (2): I don't need an autoresponder, so I didn't check this.

    ///

    When I save everything like this, no error message appears, but when I test the form, I don’t get an email as admin as I said. I could imagine that there is a problem in general since I already didn’t get the confirmation email.

    Or maybe I just have something configured incorrectly?
    I am totally stumped.

    Thanks for your help and best regards from Germany.
    Sophie

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi, sophiemaidhof, I’m another CF7 user.

    You can try modifying the ‘from’ address for a contact form to another email address (in case there’s an issue with your email address that’s being used).

    Otherwise, you could also try using an SMTP mail plugin to see if your mail server is having issue.

Viewing 1 replies (of 1 total)
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