Payment not possible

  • Resolved phoenixdransfeld

    (@phoenixdransfeld)


    2 years, 4 months ago

    Hello,

    neither in sandbox mode nor in live mode paypal payment is possible.

    Customers and also our testers click on paypal button and then during connecting with paypal this try fails and connection get lost.
    Orders are created but marked unpaid.

    The connection to paypal is only seen as short login (try) to paypal screen before it breaks. Paypal login pops up for a moment but then it disappear.

    Would be nice to get a fast solution as we need this for live production.

    Thanks in advance.

    Regards,

    Stefan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter phoenixdransfeld

    (@phoenixdransfeld)

    We now checked several possible other issues by deactivating all other payment methods and all unneeded plugins but still same problem so the problems seems to be caused by Smart PayPal Checkout.

    Plugin Contributor mbjtech

    (@mbjtech)

    Hello @phoenixdransfeld,

    Please check PHP error log file, may be there is conflict with other plugin during checkout process.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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