Multiple emails sent on complex posts

  • We have a multisite with Buddyboss running on the root site where BuddyPress Group Email Subscription is activated.

    We find that when someone posts in a group with pictures and links, that multiple emails are sent out, often with only the first one containing content and the rest appearing blank. This has been really irritating for our users and admins alike.

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  • Thread Starter nihilville

    (@nihilville)

    I’ve tested this with all plugins off but Buddyboss Platform and BuddyPress Group Email Subscription and using the base Buddyboss theme and have the same issues.

    Adding a post with multiple images ends up sending out multiple, duplicate emails to members of the group (although the duplicate emails are blank in their content)

    Hello,

    Thanks to the plugin authors for having implemented this plugin and made it available for the community.

    I come to reinforce the point that @nihilville has made on this thread.
    Our website has BuddyBoss Platform + Platform Pro, BuddyBoss Theme, BuddyBoss App.
    We have noticed that any group-post with n file attachments was generating n+1 e-mails notifications with only the first email not blank. All the other e-mails are blank. This is a behavior we started experiencing since 2021.

    Is there a way to skip/prevent the creation of the blank email notifications?

    PS: This issue has been replicated on the staging site by disabling all other plugins and by using another theme.

Viewing 2 replies - 1 through 2 (of 2 total)
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