Not able to add different product price

  • Resolved wafa1999

    (@wafa1999)


    2 years, 8 months ago

    Hi , I am trying to add different pricing for different wholesale users . But it is not allowing me to do so . The roles are not showing correctly . Only the first option is showing correct roles but the rest are not showing the correct roles . Please solve this error as soon as possible .

    Check the screen recording and screenshot for better understanding .

    https://prnt.sc/L9uOFRvpBI1G

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author HT Plugins

    (@htplugins)

    Hi wafa1999,

    Thanks for reaching out.

    It seems you are using the pro version of the plugin.

    What is the current version of the plugin(Pro) you are using now?

    If you are using the Pro version, it would be good to create a support ticket on our website https://hasthemes.com/contact-us for the next time.

    According to www.remarpro.com policy, this forum is only used to discuss the free version of the software.`

    Anyway, we will investigate the issue you’ve mentioned ASAP and let you know.

    Thanks!
    Support Team

    Plugin Author HT Plugins

    (@htplugins)

    Hi,

    Would you please confirm that you have created any new wholesale roles?
    Please check this screenshot https://tppr.me/W1FMA

    If you created, then the roles should be displayed in the dropdown options.

    Check if the issue still exists and let us know.

    Thanks!

    Thread Starter wafa1999

    (@wafa1999)

    Hi , Check this screenshot https://prnt.sc/L9uOFRvpBI1G . I have created wholesale roles . These are my wholesale roles (https://prnt.sc/3dLornLGpwyd). And the roles are showing correctly only for the first time in product variation option like this (https://prnt.sc/vE17Sma-nl6M) . After that the roles are not been shown properly (https://prnt.sc/Tl50UYOQF3ap) .

    check recording for better understaning

    • This reply was modified 2 years, 8 months ago by wafa1999.
    Thread Starter wafa1999

    (@wafa1999)

    Hi . COULD I get the solution as soon as possible . Our website is running and we need this feature to get solved . I have contacted to the pro version support , still not getting any solution . Please we are waiting for so long to get an answer .

    Hi @wafa1999

    As the problem was resolved by our website’s support system. We are closing the ticket for now.

    In case you need any further assistance,? please feel free to contact us at any time.?

    We’ll definitely help you with that.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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