White Screen even when logging in.

  • Resolved roboticwpwc

    (@roboticwpwc)


    2 years, 8 months ago

    Recently lost admin access. We finally found the an account with admin access. Started to renovate the site. I added a post, privated a bunch of them, changed the theme, and deactivated all the plugins. Unfortunately, I started having more and more white screens until now I can’t even login. The site front end is still up but the wp-admin is down. I don’t have access to the original admin account and it seems that no one has used it since the websites creation over 7 years ago. Is there a way to fix this without access to the domain? I’ve looked at all the proper ways to fix this but I don’t have domain access.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there!

    Unfortunately, I started having more and more white screens until now I can’t even login. The site front end is still up but the wp-admin is down.

    Try logging in directly from: https://wilcox-robotics-team.com/wp-login.php/, I tried to open the login page from my side on that URL and was able to do it.

    Is there a way to fix this without access to the domain? I’ve looked at all the proper ways to fix this but I don’t have domain access.

    The first thing I’d suggest is that you try to update the WordPress Core as soon as you’re able to log in, and if that doesn’t solve the issue I’d suggest doing a backup of your content and doing a fresh install (but in that case you’ll need access to the hosting server).

    This issues usually happens when websites are not updated for long periods, because new versions of languages and browsers override the way some scripts behave, deprecating the use of some functions, thus causing errors.

    Thread Starter roboticwpwc

    (@roboticwpwc)

    I was unable to login through that. It says that cookies are blocked due to unexpected output.

    I was unable to login through that. It says that cookies are blocked due to unexpected output.

    I’m sorry about that! There are several steps you could try from here, but all of them need access to the server either via FTP, SSH or cPanel.

Viewing 3 replies - 1 through 3 (of 3 total)
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