Own Shop 1.2.6 problem with Woocommerce 6.6.1

  • Resolved antoinepayen

    (@antoinepayen)


    2 years, 8 months ago

    Hi everybody,
    Seels like there’s a compatibility problem between Own Shop theme version 1.2.6 and Woocommerce version 6.6.1, after I upddated Woocommerce, there’s no more product shown on the product page. So I had to swap back to StoreFront theme for my page get back to normal working.
    So my question is : did someone else experienced the same situation than I, and will there be a new version of the theme to come soon ?
    Thank you,
    Antoine.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author spiraclethemes

    (@spiraclethemes)

    Hi @antoinepayen

    Thanks for reaching out.
    The theme is perfectly working with the new Woocommerce update.
    I suggest you clear the browser cache and the cache of any Cache Plugin you use.

    Let us know if you have any questions

    Best Regards

    Thread Starter antoinepayen

    (@antoinepayen)

    Hi @spiraclethemes

    Thank you for your message, I did clean the Firefox cache (I don’t have any cache plugin) but the problem is still there.

    Here is the list of activated plugins in the website :

    – Advanced Custom Fields
    – Akeeba Backup for WordPress
    – Contact Form 7
    – Duplicator
    – Gestionnaire de fichiers WP
    – Jetpack
    – Paiements WooCommerce
    – Réseaux sociaux et ic?nes de partage (Ultimate Social Media)
    – Sold Out Badge for WooCommerce
    – SpiceBox
    – Unique Headers
    – WooCommerce
    – WooCommerce Shipping & Tax
    – YITH WooCommerce Quick View
    – YITH WooCommerce Wishlist
    – Yoast SEO

    Thank you for your help !
    Antoine.

    Theme Author spiraclethemes

    (@spiraclethemes)

    Hi @antoinepayen

    Could you please switch back to Own Shop for a while so that we can have a look?
    Also, try deleting all the Woo Pages and then recreate those pages. Check the documentation topic below for help

    How to fix Cart and checkout pages not working after demo import issue

    Documentation link
    https://www.spiraclethemes.com/own-shop-documentation/

    Best Regards

    Thread Starter antoinepayen

    (@antoinepayen)

    Hi @spiraclethemes

    I’ve updated to version 1.2.7 and things seem to have come back normal, except the side menu entitled “All Departments” that doesn’t exactly suit french language… I don’t know where to change this text, can you let me know ?

    Thanks,
    Antoine.

    • This reply was modified 2 years, 8 months ago by antoinepayen.
    Theme Author spiraclethemes

    (@spiraclethemes)

    Hi @antoinepayen

    Go to Appearance -> Customize -> Header Settings -> Category Menu and change the Category menu name from the option there

    Let us know if you have any questions

    Best Regards

    Thread Starter antoinepayen

    (@antoinepayen)

    Thank you so much @spiraclethemes ! Everything is OK now, the site is again looking great !
    I wish you a very beautiful day.
    Antoine.

Viewing 6 replies - 1 through 6 (of 6 total)
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