Affiliates to add customers

Hey @symbio9890,

Thank you for reaching out! By default, whenever a new customer is referred by an affiliate, the system automatically adds the customer to the affiliate.

Currently, only administrators have the capability to manually add or remove customers to/from affiliates. Affiliates don’t have this capability as a security measure. Allowing affiliates to add customers could lead to affiliates abusing the system in their own interest, which is something we want to protect you from as much as possible.

Out of curiosity, can you please let me know why you’d like to allow affiliates to add customers to their own profile? Your feedback may help us better understand your particular use case.

Thank you and best wishes,
Mihai

Hey Mihai,

We’re running a small supplement business. We have health professionals that recommend our products to their patients. If they can add their patients directly they are sure everything goes well. They would also like to see if the products they have recommended are actually bought. If not they can follow-up.

We might be “miss” using the plugin, but it’s for us a great tool to compete with bigger supplement companies who all have this kind of functions build into their websites. Creating certain expectations. Given we don’t have massive IT budgets, this currently gives us at least a semi level playing field.

Having the possibility to have affiliates add emails and see purchase history for linked customers would level the playing field completely.

I think all the building block are there to make this happen. If you would ever consider this use case, that would mean the world to us.

Thanks for the response.

Hey @symbio9890,

Thank you for providing all of these extra details! I really appreciate it!

Currently, we don’t have any short term plans for the functionality you’ve described. However, I can understand how this could be useful both for you and for other businesses using SliceWP.

I have noted your thoughts down for more research. As a first step, we are thinking of at least providing a way to list customers that are linked to the affiliate, similar to how commissions and visits show up in the affiliate’s account. This could at least showcase if the customer made a purchase or not. It’s not much, but it’s a starting point.

At the moment however, I can’t offer you a timeframe for the functionality.

Also, if you believe you have any extra feedback that could help us shape the feature or if you have any questions about SliceWP, please let me know. Happy to help if I can.

Thank you and best wishes,
Mihai