• Resolved albertmart

    (@albertmart)


    hi, I have an error on woocommerce home page. how can I fix it? I have deactivated all plugins and changed the theme to the storefront. but nothing worked

Viewing 15 replies - 1 through 15 (of 39 total)
  • Thread Starter albertmart

    (@albertmart)

    I have a lot of errors in my logs section

    and i can’t receive any emails from WordPress
    where can I send you logs?

    Thread Starter albertmart

    (@albertmart)

    I have this error in woocommerce
    An error of type E_ERROR was caused in line 17 of the file /home/albertma/domains/albertmart.com/public_html/wp-content/plugins/woocommerce/i18n/states.php. Error message: The allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)
    how can I fix this?

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for reaching out!

    So we can have a better understanding of your setup, can you please share your System status report? You can find it in WooCommerce > Status > Get system report > Copy for support and then paste it here.

    Also, please check the logs in WooCommerce > Status > Logs to see if there’s any recent error. Please paste it here too.

    As for the memory exhausted error, please see this guide to increase the WordPress memory: https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Thread Starter albertmart

    (@albertmart)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://albertmart.com
    Site address (URL): https://albertmart.com
    WC Version: 6.6.0
    REST API Version: ? 6.6.0
    WC Blocks Version: ? 7.6.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 100 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 10000
    cURL Version: 7.83.1
    OpenSSL/1.0.2k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.8-MariaDB
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.6.0
    WC Database Prefix: wp_
    Total Database Size: 183.18MB
    Database Data Size: 148.16MB
    Database Index Size: 35.02MB
    wp_woocommerce_sessions: Data: 15.02MB + Index: 0.02MB + Engine InnoDB
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    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_fc_subscribers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_yith_wcaf_clicks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_yith_wcaf_commission_notes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_yith_wcaf_rate_rulemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    aco_product_table: 1
    attachment: 1681
    bp-email: 19
    br_filters_group: 1
    br_product_filter: 8
    custom_css: 1
    customize_changeset: 74
    dwqa-question: 1
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    elementor-hf: 1
    itsec-dash-card: 6
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    mailpoet_page: 1
    ml-slide: 10
    ml-slider: 3
    nav_menu_item: 111
    page: 42
    post: 7
    product: 113
    product_variation: 210
    revision: 872
    shop_coupon: 1
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    shopengine-template: 4
    tabs_responsive: 1
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    wcpa_pt_forms: 1
    wp_global_styles: 3
    wpc_product_badge: 3
    wpcf7_contact_form: 1
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    wpt_product_table: 2
    yith_popup: 1
    yith_wcan_preset: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (110) ###
    
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    Advanced Product Fields for WooCommerce: by StudioWombat – 1.4.9
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    bbPress: by The bbPress Contributors – 2.6.9
    iThemes Security: by iThemes – 8.1.2
    WordPress Bitcoin Payments - Blockonomics: by Blockonomics – 3.5.4
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    Flexible Shipping: by WP Desk – 4.11.9
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    Kaya Login Notification: by Kaya Studio – 1.5.1
    Kaya QR Code Generator: by Kaya Studio – 1.4.2
    Login Logout Menu: by WPBrigade – 1.3.2
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    MailPoet 3 (New): by MailPoet – 3.90.1
    MaxButtons: by Max Foundry – 9.2
    Members: by MemberPress – 3.2.1
    MetaSlider: by MetaSlider – 3.27.5
    NotificationX: by WPDeveloper – 2.5.2
    Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.17.3
    Perfect Brands for WooCommerce: by QuadLayers – 2.0.9
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    Points and Rewards for WooCommerce: by WP Swings – 1.2.7
    PowerPack Lite for Elementor: by IdeaBox Creations – 2.6.15
    Product Table For WooCommerce: by Acowebs – 1.1.2
    Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.3.4
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    RafflePress Lite: by RafflePress – 1.11.0
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    Royal Elementor Addons: by WP Royal – 1.3.44
    Smooth Back To Top Button: by Tanvirul Haque – 1.1.5
    WP News and Scrolling Widgets: by WP OnlineSupport
    Essential Plugin – 4.5.7
    
    BuddyBuilder - BuddyPress Builder for Elementor: by StaxWP – 1.7.1
    StorePep WooCommerce App Integration: by StorePep – 2.1.8
    Super Progressive Web Apps: by SuperPWA – 2.2.5
    Super Socializer: by Team Heateor – 7.13.35
    Tawk.to Live Chat: by Tawkto – 0.7.2
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    TP Next & Previous Button on Single Product Page: by TP Plugins – 1.0.0
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    Uncanny Automator: by Uncanny Automator
    Uncanny Owl – 4.1
    
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.12
    
    Multi Currency for WooCommerce: by palscode – 1.5.5
    WPC Save For Later for WooCommerce: by WPClever – 1.2.6
    Whols - WooCommerce Wholesale Prices: by HasThemes – 1.1.7
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    WPC Frequently Bought Together for WooCommerce: by WPClever – 4.3.6
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    Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.1.4
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    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.1
    TeraWallet: by WCBeginner – 1.3.24
    Checkout Fields Manager for WooCommerce: by QuadLayers – 5.5.9
    Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.5
    Booster for WooCommerce: by Pluggabl LLC – 5.5.9
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    WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.3.1
    MyRewards: by Long Watch Studio – 4.9.3
    Yoast SEO: by Team Yoast – 19.1
    WP Fastest Site Search: by Expertrec – 4.1.7
    WP Mail SMTP: by WPForms – 3.4.0
    Autonami Marketing Automations For WordPress: by BuildWooFunnels – 2.0.12
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.5
    
    WPC Badge Management for WooCommerce: by WPClever – 2.0.0
    WPC Buy Now Button for WooCommerce: by WPClever – 1.1.1
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    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    YITH Essential Kit for WooCommerce #1: by YITH – 2.9.0
    YITH Infinite Scrolling: by YITH – 1.7.0
    YITH WooCommerce Affiliates: by YITH – 2.2.0
    YITH WooCommerce Compare: by YITH – 2.14.0
    YITH WooCommerce Frequently Bought Together: by YITH – 1.13.0
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    ### Inactive Plugins (4) ###
    
    3D Product configurator for WooCommerce: by Expivi – 2.5.0
    Premium Addons for Elementor: by Leap13 – 4.9.17
    Templately: by Templately – 1.3.5
    Unlimited Elements for Elementor: by Unlimited Elements – 1.5.17
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: IRR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: #8 - /checkout/
    My account: #1476 - /?elementor_library=elementor-single-page-1476
    Terms and conditions: #2 - /terms-and-condition/
    
    ### Theme ###
    
    Name: ExS
    Version: 1.9.6
    Author URL: https://exsthemewp.com/about/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/albertma/domains/albertmart.com/public_html/wp-content/plugins/points-and-rewards-for-woocommerce/public/woocommerce/checkout/form-coupon.php
    /home/albertma/domains/albertmart.com/public_html/wp-content/plugins/reviewx/partials/storefront/myaccount/order-table.php
    /home/albertma/domains/albertmart.com/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
    /home/albertma/domains/albertmart.com/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
    
    ### Braintree (PayPal) ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-06-17 14:55:55 -04:00
    Options: ?
    Notes: 53
    Onboarding: completed
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 12
    Oldest: 2022-06-11 09:10:39 -0400
    Newest: 2022-06-16 02:36:58 -0400
    
    Complete: 39,553
    Oldest: 2022-05-28 22:31:00 -0400
    Newest: 2022-06-17 01:08:06 -0400
    
    Failed: 142
    Oldest: 2022-06-13 18:15:16 -0400
    Newest: 2022-06-16 00:33:02 -0400
    
    Pending: 8
    Oldest: 2022-06-17 18:52:53 -0400
    Newest: 2022-06-24 00:11:39 -0400
    
    ### Status report information ###
    
    Generated at: 2022-06-17 04:55:22 -04:00
    
    Thread Starter albertmart

    (@albertmart)

    there are a lot of errors in lines. woocommerce orders page has the danger triangle too

    Thread Starter albertmart

    (@albertmart)

    As for the memory exhausted error, please see this guide to increase the WordPress memory: https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

    I did this recently

    Thread Starter albertmart

    (@albertmart)

    and i have whitescreen of death recently too and internal error 500

    Thread Starter albertmart

    (@albertmart)

    analytics overview has danger sign too

    Moderator Yui

    (@fierevere)

    永子

    @albertmart
    If you need to post full error log, please use pastebin-like sites.

    [Large code excerpt removed by moderator per our FAQ. Please use Pastebin or a Gist for all large code excerpts, they work better anyway.]

    Hello,

    Please head to WooCommerce > System Status > Logs (if any other error is being displayed). So that we can check the errors on your site.

    As mentioned earlier you can use a service like Pastebin to send the logs.

    Regarding analytics please send a screenshot of the issue, you can use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    To get more information about fixing the error 500, you can check this page:
    How to Fix the 500 Internal Server Error

    Thanks.

    Thread Starter albertmart

    (@albertmart)

    Shop base: #6 – /shop/
    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: #8 – /checkout/
    My account: #1476 – /?elementor_library=elementor-single-page-1476
    Terms and conditions: #2 – /terms-and-condition/

    ### Theme ###

    Name: ExS
    Version: 1.9.6
    Author URL: https://exsthemewp.com/about/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    Thread Starter albertmart

    (@albertmart)

    i don’t know how to work with Pastebin or Gist

    Thread Starter albertmart

    (@albertmart)

    how can i share my paste?

    Hi @albertmart

    Once you create a new paste or gist, it will generate a page with a URL. you can copy the URL of that page and paste it in your reply here.

    Thread Starter albertmart

    (@albertmart)

Viewing 15 replies - 1 through 15 (of 39 total)
  • The topic ‘error with purple danger sign’ is closed to new replies.