Payment error
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Hi all, I just discovered that I have payment errors on checkout for a few weeks now (so stupid I just discovered it only now :((()
running on nginx. everything is updated to the lastest versions and in the log this is my error message:
17165#0: *1448500 FastCGI sent in stderr: "PHP message: post_status was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payment_Gateway_Stripe->process_payment, WC_Stripe_Payment_Intent->process_payment, WC_Stripe_Payment->add_payment_failed_note, WC_Order->update_status, WC_Order->save, WC_Order->status_transition, do_action('woocommerce_order_status_changed'), WP_Hook->do_action, WP_Hook->apply_filters, Parcelpro_Admin->auto_export, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0" while reading response header from upstreamANY help iis very much appreciated!
Viewing 3 replies - 1 through 3 (of 3 total)
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Hi @marjoleinm,
In order for us to get a better understanding of your setup, could you please share a copy of your site’s System Status?
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Cheers.
Here is the status report and I think I found the issue: I disabled the plugin Woocommerce Parcel Pro and the first successful order already came in. Yay!!!
I will contact the creators of Parcel Pro for a solutionNonetheless, I still sent you the status report; to be on the safe side. Thank you for looking into it!
### WordPress Environment ### WordPress address (URL): https://www.helplocalwithlove.shop Site address (URL): https://www.helplocalwithlove.shop WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: en External object cache: – ### Server Environment ### Server Info: nginx/1.20.2 PHP Version: 8.1.6 PHP Post Max Size: 128 MB PHP Time Limit: 90 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.3.34-MariaDB-0+deb10u1 Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.5.1 WC Database Prefix: wp_ Totale database grootte: 130.90MB Database gegevens grootte: 105.38MB Database index grootte: 25.52MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.25MB + Index: 0.31MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: 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Hide errors from visitors: ? ### Active Plugins (28) ### Polylang Pro: door WP SYNTEX – 3.2.4 Akismet Anti-Spam: door Automattic – 4.2.4 Classic Editor: door WordPress Contributors – 1.6.2 Code Snippets: door Code Snippets Pro – 3.1.1 Cookie Notice & Compliance for GDPR / CCPA: door Hu-manity.co – 2.3.0 Yoast Duplicate Post: door Enrico Battocchi & Team Yoast – 4.4 Enable Media Replace: door ShortPixel – 3.6.3 Facebook for WooCommerce: door Facebook – 2.6.16 Flexible Checkout Fields: door WP Desk – 3.2.3 Google Listings and Ads: door WooCommerce – 1.13.4 Imagify: door WP Media – 1.10 Insert Headers and Footers: door WPBeginner – 1.6.2 Jetpack: door Automattic – 11.0 Mailchimp for WooCommerce: door Mailchimp – 2.6.2 Phoenix Media Rename: door crossi72 – 3.7.8 Polylang comments merging: door Frédéric Demarle – 0.3-dev Polylang voor WooCommerce: door WP SYNTEX – 1.6.3 Real Media Library (Free): door devowl.io – 4.18.8 Redirection: door John Godley – 5.2.3 Side Cart WooCommerce: door XootiX – 2.1 Product Feed PRO for WooCommerce: door AdTribes.io – 11.6.3 Payment Plugins for Stripe WooCommerce: door Payment Plugins [email protected] – 3.3.21 WooCommerce Google Analytics Integration: door WooCommerce – 1.5.10 WOOF - WooCommerce Products Filter: door realmag777 – 2.2.5.6 WooCommerce: door Automattic – 6.5.1 Yoast SEO: door Team Yoast – 19.0 YITH WooCommerce Compare: door YITH – 2.14.0 YITH WooCommerce Quick View: door YITH – 1.16.0 ### Inactive Plugins (10) ### Breeze: door Cloudways – 2.0.5 Image Optimizer for Google Lighthouse: door Evan Norton – 1.0 In Stock Mailer for WooCommerce: door Frank Pagano – 2.1.1 Jetpack CRM: door Automattic - Jetpack CRM Team – 5.0.1 Media File Sizes: door Jason Lemahieu – 1.8 Polylang: door WP SYNTEX – 3.2.4 Super Page Cache for Cloudflare: door Optimole – 4.6.1 W3 Total Cache: door BoldGrid – 2.2.1 WooCommerce Parcel Pro: door Parcel Pro – 1.5.36 YITH WooCommerce Wishlist: door YITH – 3.9.0 ### Must Use Plugins (1) ### WordPress automation by Installatron: door – ### Settings ### API Enabled: ? Force SSL: ? Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – ### WC Pages ### Winkelbasis: #2569 - /nl/winkel-2/ Winkelwagen: #2351 - /nl/winkelmand/ Afrekenen: #2352 - /nl/afrekenen/ Mijn account: #2353 - /nl/mijn-account/ Algemene voorwaarden: #1831 - /nl/algemene-voorwaarden/ ### Theme ### Name: Divi Version: 4.17.4 Author URL: https://www.elegantthemes.com Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema WooCommerce Support: ? ### Templates ### Overrides: – ### WC Pages Translations ### Winkel basis: ? Winkelmand: ? Afrekenen: ? Mijn account: ? ### Action Scheduler ### Afgerond: 1.287 Oldest: 2022-05-14 09:11:37 +0000 Newest: 2022-06-14 09:05:40 +0000 Mislukt: 231 Oldest: 2021-10-20 16:30:50 +0000 Newest: 2022-05-13 21:37:20 +0000 In afwachting: 4 Oldest: 2022-06-14 09:05:47 +0000 Newest: 2022-06-15 03:00:00 +0000 ### Status report information ### Generated at: 2022-06-14 09:05:52 +00:00Hi @marjoleinm
Here is the status report and I think I found the issue: I disabled the plugin Woocommerce Parcel Pro and the first successful order already came in. Yay!!!
I will contact the creators of Parcel Pro for a solutionThank you for letting us know that disabling the
WooCommerce Parcel Proplugin has resolved the issue for you and yes, you are best to reach out to the support ofWooCommerce Parcel Proplugin to get further assistance. ??I am marking this as resolved, but please let us know if any additional issues arise!
Thank you!
Viewing 3 replies - 1 through 3 (of 3 total)
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