Error 500

500 error is Internal server error, as you already uploaded multiple CSVs there should be no issue with the plugin.

Is this happening with one particular CSV file, then investigate your CSV if it is properly named, size of the file is within WordPress upload limits (default is MB) etc. You can also test your a sample of same CSV in our demo instance to see if that works.

If you unable to upload any CSV, check if there is any restriction in uploading more files or disk full error with host.

Keep us posted with more details to help.

• This reply was modified 2 years, 5 months ago by Smackcoders Support.

I am getting same 500 error, looking for some help

Try these solutions

– `500 Internal Server Error occurs when your PHP memory limit is less than 128M.
– Please increase the PHP memory limit to eliminate the error.
– Please add the following line to the wp-config.php File:
define('WP_MEMORY_LIMIT', '256M');

– Also set 777 Folder permission in the following path,
/wp-content/uploads

Also, check your CSV file size, max upload permissions and memory limits. For example the default max file upload size limit is 2MB. And if you try to import oversized file then it gives error to.

If above solution does not help post your query in separate thread.

• This reply was modified 2 years ago by smackcoders.
• This reply was modified 2 years ago by smackcoders.

Created a new instance after increasing the php memory, it worked. Thanks