Feeds still processing despite form not appearing to submit

  • Resolved Jon Schroeder

    (@jonschr)


    2 years, 5 months ago

    So, if I’m disallowing *@yahoo.com, or something like that, and a user types in [email protected] as their email address, Gravity forms throws a validation error on submit.

    However, despite that, their Hubspot integration is still processing the feed. I’m wondering if this is an email problem or a Hubspot integration problem – regardless, though, the feed is processing when it shouldn’t. Either the validation is happening too late in the process or the feed is processing too early.

    Would you be able to help me sort this out?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Amber Hinds

    (@alh0319)

    This isn’t really an issue with our plugin it’s an issue with the hook that is triggering that feed to submit. It’s not processing the feed on form success, just on form submission.

    You’ll need to reach out to the developer of your Hubspot add-on to ask them if they have an option for processing the feed only when a form is successfully submitted rather than every time the submit button is clicked.

    Good luck!

    Thread Starter Jon Schroeder

    (@jonschr)

    Awesome. Will do. Thanks so much!

Viewing 2 replies - 1 through 2 (of 2 total)
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