Extra Field on Form

Hi there, @rhellewellgmailcom

Thanks for reaching out to us! Hope you’re doing well.

We have tried the above-mentioned concerns on our site and the results were positive which means the plugin is working as expected.

To find the exact cause, we might need to debug the issue further with some more information. Could you please contact us on our private support channel here?

Further communication will continue there.

Please mention this thread URL while contacting us.

Let us know if you have any further queries.

Thank you.

I just did a fresh install on my test site. Made no changes other than required during setup. Did not change any forms.

Then added the subscribe form to the right widget area. Here’s a screenshot of that area: (can’t put the screenshot here, but will be sent privately)

Here is the code for that area:

</widget><h3 class="widget-title"> Subscribe to Get Notified </h3><div class="emaillist" id="es_form_f1-n2"><form action="/development/sample-page/#es_form_f1-n2" method="post" class="es_subscription_form es_shortcode_form " id="es_subscription_form_62a37b0ab5743" data-source="ig-es"><div class="es-field-wrap"><label>Name*<br /><input type="text" name="esfpx_name" class="ig_es_form_field_name" placeholder="" value="Rick " required="required" /></label></div><div class="es-field-wrap"><label>Email*<br /><input class="es_required_field es_txt_email ig_es_form_field_email" type="email" name="esfpx_email" value="[email protected]" placeholder="" required="required" /></label></div><input type="hidden" name="esfpx_lists[]" value="4b96a698f5a3" /><input type="hidden" name="esfpx_form_id" value="1" /><input type="hidden" name="es" value="subscribe" />
			<input type="hidden" name="esfpx_es_form_identifier" value="f1-n2" />
			<input type="hidden" name="esfpx_es_email_page" value="2" />
			<input type="hidden" name="esfpx_es_email_page_url" value="https://cellarweb.com/development/sample-page/" />
			<input type="hidden" name="esfpx_status" value="Unconfirmed" />
			<input type="hidden" name="esfpx_es-subscribe" id="es-subscribe-62a37b0ab5743" value="ecaf19ec53" />
			<label style="position:absolute;top:-99999px;left:-99999px;z-index:-99;"><input type="email" name="esfpx_es_hp_email" class="es_required_field" tabindex="-1" autocomplete="-1" value="" /></label><input type="submit" name="submit" class="es_subscription_form_submit es_submit_button es_textbox_button" id="es_subscription_form_submit_62a37b0ab5743" value="Subscribe" /><span class="es_spinner_image" id="spinner-image"><img src="https://cellarweb.com/development/wp-content/plugins/email-subscribers/lite/public/images/spinner.gif" alt="Loading" /></span></form><span class="es_subscription_message " id="es_subscription_message_62a37b0ab5743"></span></div>            </div><!-- .widget-area -->

I can send the URL of the test page separately and privately via email.

I have the same problem (extra field appears under email field). It appeared suddenly, I had not touched the site in the past few months but maybe some automatic update happened.

As a temporary solution, I added this extra CSS (the first hides both fields, the second shows the correct field again):

.es_required_field {
	display: none;
}

.es_txt_email {
	display: block;
}

Although @swekarl (Karl ANdersson) extra CSS will fix the issue, the issue is still there in the plugin version 4.00.

Hiding a field that shouldn’t be there with some CSS is not a fix. It’s a bandaid.

The field shouldn’t be there – this is still an open and non-resolved issue.