Basket appears in appearance not on site

  • Resolved wolfdesigndk

    (@wolfdesigndk)


    2 years, 9 months ago

    Hello

    I have installed your plugin on two pages .. On one web page it works perfectly. But on the other web page .. the basket is only shown in “appearance” where I can set and design it. BUT when I go out on the front, it does not show.

    Can you help me ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for using VillaTheme’s plugin and patiently waiting for our response.

    I took a quick look at your website, and the cart icon by our plugin appeared on the front as normal (see this: https://i.ibb.co/sb9nF5r/image.png). Could you please tell us which “Basket” are you talking to by a screenshot?

    Best regards.

    • This reply was modified 2 years, 9 months ago by mivtt.
    Thread Starter wolfdesigndk

    (@wolfdesigndk)

    Hello

I found out what made the mistake .. It was our cookie system which meant that once you had accepted cookies, the basket disappeared.

so I would just like to hear from you if you have an idea why this can happen ..

Because here after I have stopped the cookie, everything works fine ... as you have also seen
    Plugin Author mytrinh

    (@mytrinh)

    Hello,
    Please check your settings on the cookie plug in and make sure the HTML structure is correct.
    https://prnt.sc/2NEI9ihW_ae_

    Regards

    Thread Starter wolfdesigndk

    (@wolfdesigndk)

    okay thanks ??

Viewing 4 replies - 1 through 4 (of 4 total)
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