user Status not changing

Hello @smakarate

Please navigate to wp-admin > users > all users and from the list of users check the checkboxes for the users you would like to change the status for. At the top of user list you can change status from “UM Action” dropdown and click on Apply button. Please check this screenshot for referrence.

Hey there!

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

Regards,

Thanks. So is that function different to the standard activate deactive function on users?

Hi @smakarate

Yes, UM Action is added to the WP Users so admins can update user account statuses.

Does this function then send out emails etc to users as well?

If a user is activated using the standard user activate option and an email is sent and the UM approval is done does the user receive an email from UM as well that their account has been approved?

Hi @smakarate

Yes, it will send email notifications when you change the status to Approved and Resend Email confirmation. Ensure that the email is enabled in WP-Admin > Ultimate Member > Settings > Emails.