Wrong discount on each order item line while the total is correct

  • Hi, I created a rule “Percentage of product price” with a restriction on the cart total.

    I placed an order with 3 items, one discounted and the other 2 at full price.
    The order calculates the correct amount of the discount, but in the order details I find the discount divided proportionally on the three items.

    See the screenshot

    It is not ok as the order will be imported in a software that will manage the financial part and it needs the correct price for each item.

    Can you solve the problem and assign it only to the product with a discount?

    Thanks

    • This topic was modified 2 years, 6 months ago by maipiusenza.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter maipiusenza

    (@maipiusenza)

    Any chance to fix this?

    Thanks

    Plugin Support ijas

    (@ijasacodez)

    Sorry for the inconvenience, can you please update the plugin to the latest version and check the same. If you are still facing any issues, please get back to us

    Thread Starter maipiusenza

    (@maipiusenza)

    Hi, even with the upgraded version I’m still facing the problem:

    See the screenshot

    The total discount is correct but each item gets a wrong reduction.

    Thread Starter maipiusenza

    (@maipiusenza)

    Second test made with different settings (this time was “percentage of the product price” with a rule on cart total quantity, the first test was “quantity based discount”), same problem.

    In this screenshot you can see that the cart shows the correct amounts for each item, while the same cart transformed in order gives wrong single discounts (even applying it to not included products) and a correct total order discount.
    But, as said, I need the correct discounts for each single item in the order details.

    Any idea?

    Thread Starter maipiusenza

    (@maipiusenza)

    any chance to fix the problem?

Viewing 5 replies - 1 through 5 (of 5 total)
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