Issue with Sandbox test
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Hello,
Every time, I got this issue when testing “Paypal Checkout” with fresh generated SANDBOX account:
We’re sorry, we weren’t able to add this card. Please check all the details are correct and try again or try a different card.
Screenshot:
https://prnt.sc/ZCobyDcoorWABut SANDBOX account works smoothly with “Debit or Credit Card”, would you please let us know what might be the reason, or what we should do to resovle the issue?
Thanks
Viewing 7 replies - 1 through 7 (of 7 total)
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Hello @joostvandevijver,
Here is what I did:
1# I deactivated all of plugin
2# activated Woocommerce and this plugin
3# select “Standard Card Processing” and push “Activate Paypal” button4# PoP up a paypal onboarding page, input my email address, and select “China”
5″ it will show email address aleady registered, and redirected to login page:
6# ask for permisson and connected
After all of process, when switch to sandbox or switch back, the error still will show p.
Here is Woocommerce copy of support:
### WordPress Environment ### WordPress address (URL): https://tao.ooo Site address (URL): https://tao.ooo WC Version: 6.4.1 REST API Version: ? 6.4.1 WC Blocks Version: ? 7.2.2 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.2 Log Directory Writable: ? WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0) WP Multisite: ? WP Memory Limit: 3 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.18.0 PHP Version: 8.0.18 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 20000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 10.5.15-MariaDB-1:10.5.15+maria~focal-log Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.4.1 WC Database Prefix: wp_ Total Database Size: 219.08MB Database Data Size: 137.67MB Database Index Size: 81.41MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.44MB + Index: 0.42MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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Shop country code: US WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: – Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ? ### Action Scheduler ### Complete: 39,289 Oldest: 2022-04-28 18:41:59 +0000 Newest: 2022-05-27 08:17:11 +0000 Failed: 9 Oldest: 2021-09-08 09:17:18 +0000 Newest: 2022-05-17 10:38:59 +0000 Pending: 6,305 Oldest: 2022-05-27 10:28:08 +0000 Newest: 2022-06-16 08:30:25 +0000 ### Status report information ### Generated at: 2022-05-27 00:27:05 -08:00
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