Pro Version Breaks Elementor

  • Resolved sparticle

    (@sparticle)


    2 years, 6 months ago

    I upgraded to the Pro version of Frontend Form on 5/5/2022, and now, when editing a page in elementor, the elementor side panel of widgets will not load (Spinning wheel only). I am absolutely certain that it is the Frontend Form PRO that did this, as the site was running fine just before the upgrade. Subsequent updates to the pro version have not helped. Reverting to the non-pro version works fine but then you cannot use the pro features. I tried deleting the plugin and reinstalling it, no luck.

    I would love to have the pro features that I paid for. Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Shabti Kaplan

    (@shabti)

    Hello @sparticle

    Thanks for reporting this issue. Because this is an issue with the pro version, you must reach out to us at [email protected]

    This is a www.remarpro.com guideline. Thank you for your understanding

    Thread Starter sparticle

    (@sparticle)

    I put in a ticket at the website three weeks ago but never heard back. Just sent an email. Check your junk folder if you don’t see it. Thanks!

    @ sparticle

    Hello,
    this has nothing to do with the Pro version. Runs with me without problems, You must set the PHP memory high min 512 better 1024. It is simply loaded too much.

    Thread Starter sparticle

    (@sparticle)

    @iceman3333 Problem solved! I increased PHP Memory limit to 1024 and it works perfectly. Thank you!!

Viewing 4 replies - 1 through 4 (of 4 total)
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