The plugin does not have a valid header.

  • Resolved ankanmondalws

    (@ankanmondalws)


    2 years, 9 months ago

    While activating the plugin I am getting the following error

    “The plugin does not have a valid header.”

    I have tried in multiple sites and I am getting the same error, thus unable to activate. Kindly upload a valid version.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @ankanmondalws ,

    Please follow these steps first on one of your sites:

    -> Uninstall and delete the plugin completely from your site.

    -> Clear the cache.

    -> Download the plugin file manually.

    -> Go to all plugins list and choose to Add New plugin.

    -> Upload the plugin zip file -> install and activate it.

    If this process doesn’t work, please let us know if you have enabled firewall via any security plugin on your site.

    We’ll get back to you.

    Regards,

    Hi @ankanmondalws ,

    We haven’t heard anything from you.

    Let us know if it has solved the issue.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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