High CPU load

  • Resolved eurotunes

    (@eurotunes)


    2 years, 9 months ago

    Hi there, I received a warning from my host that my site generates massive cpu load since May 21. After research my host discovered this is caused by cleantalk_no_cache.
    This was logged:
    [email protected]:~/www/cbdplein.nl/logs$ zcat * | grep “22/May/2022” | grep 35.214.206.37 | awk ‘{print $7}’ | sort -n |uniq -c -w 20 |sort -nr |head -n5
    315249 /?cleantalk_no_cache=100000341

    [email protected]:~/www/cbdplein.nl/logs$ zcat * | grep “21/May/2022” | grep 35.214.206.37 | awk ‘{print $7}’ | sort -n |uniq -c -w 20 |sort -nr |head -n5
    183406 /?cleantalk_no_cache=1000016371

    And this is the raw log:
    35.214.206.37 cbdplein.nl – [22/May/2022:00:00:00 +0000] “POST /?cleantalk_no_cache=1613359969 HTTP/2.0” 499 0 “-” “APBCT-wordpress/5.176; https://cbdplein.nl” | TLSv1.3 | – 1.988 1.989 – 0 NC:000000 UP:-DT

    They adviced to disable the plugin and contact you. Can you solve this issue? Thanks JJ

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Can you reach out to our support team via our private Ticket System https://cleantalk.org/my/support/open so we can gather some more information from you concerning this issue?

    Thread Starter eurotunes

    (@eurotunes)

    Hi, will do!

    Plugin Support katereji

    (@katereji)

    Hello.

    We’ve fixed the issue. All the changes will be included in the next stable release.

    You can reinstall the plugin. Please, do not forget to enable SpamFireWall in the Anti-Spam plugin settings.

    Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip.

    Here is a guide for you:
    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
    3. After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Download the plugin archive from the link above.
    5. Go to Plugins —> Add New —> Upload Plugin.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

    • This reply was modified 2 years, 9 months ago by katereji.
    Plugin Support sergecleantalk

    (@sergecleantalk)

    We’ve made the latest fixes. Could you try the fixed version? Did it help?

    https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

    1. Go to WordPress Administrator Panel —> Plugins.

    2. Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.

    3. After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.

    4. Download the plugin archive from the link above.

    5. Go to Plugins —> Add New —> Upload Plugin.

    6. Choose the downloaded archive and press “Install Now”.

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 5 replies - 1 through 5 (of 5 total)
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