Length not being shown in WooCommerce order summary

May you please send me 1 product specifically? It will help us to debug the issue.

Hi @apurbajnu !

Yes, I can send you 1 product specifically. Let’s say for example this one.

As a customer, everything looks okay. However, I can’t see, which length or whatever they chose, I only see the price.

Screenshot of a product example (the way a customer sees it): HERE

And you can see HERE, that the information is nowhere to be found.

Kind regards

I think this is your browser issue. Everything seems good from my side. Please try another browser.

Screenshots 1
Screenshots 2

Hi @apurbajnu !

Yes, from a customers point of view, everything works the way it should. On your screenshot, you can see that you chose 40 m2. However, if I get a new order, I go to WooCommerce -> Orders -> Order details, and it doesn’t show anywhere the amount you chose. For example, in THIS order, the customer chose 6 m2, but it’s not shown anywhere.

Kind regards

Please update the plugin to the latest versions. This problem has been fixed. Please let us know the update from your side.

Best Regards,
Apurba

Hi @apurbajnu !

Thank you for your reply. The update fixed the problem, but there’s still something that’s bothering me.

The label I chose for the weight is “Skupna povr?ina”. However, in WooCommerce Orders and emails WooCommerce sends with the cart information, the label is shown as “Skupna:” instead of “Skupna povr?ina:”

Kind regards

Please open a new ticket. We will take care of it.