• Hi there,
    could it be that the plugin doesn’t work with elementor?
    Thank you for an answer.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support miemie

    (@miemie)

    Hi @natsshop,

    There might be an incompatibility with your theme and other plugins which causes the error

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, and so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.

    Regards,

    Thread Starter natsshop

    (@natsshop)

    Hi,
    Thanks a lot for your quick help. All plugins are disabled and I have the WPC theme. There filter visible. Then I left the filter activated and activated one plug-in after the other and lastly my template. The filter is here now. But the box in front of the range, the number of products and the filter are not visible. If I want products up to 30.00, products with 59.99 are included.
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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