Reservations not including names

  • Resolved Betty Bingham

    (@betty-bingham)


    2 years, 7 months ago

    C7 had problems with the email but no name being included when reservations were made on the web site. They say that it is fixed now, but it still doesn’t include the name for us.

    They have asked me if there are any custom functionalities?

    Thanks for your patience. Have you ran this by your designer/developer? We are wondering if there is any custom functionalities added that may be causing this. We are reviewing it and not sure why your reservation checkout is behaving differently than our default widgets at this time.

    I use the “reservation” page that our plug in creates as well as the reservation block that you plug in provides on the pages for our individual locations.

    Thank you for your help,
    Betty

    The page I need help with: [log in to see the link]

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  • Plugin Author Michael Bourne

    (@michaelbourne)

    Hi Betty,

    As far as I know, this was always a Commerce7 issues with their V2 front end. If no payment is being collected, no name is required. it also happen son event tickets. I don’t believe they have fixed this yet.

Viewing 1 replies (of 1 total)
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