Page scrolls down past top of product iamge

  • Resolved antikx

    (@antikx)


    2 years, 10 months ago

    Hello,
    We are currently using the free version.
    I don’t think this happened before, but recently when we click on a tab, the page scrolls down past the top of the product images. Is there a way to tweak this, or is it a bug?
    Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    Sounds like a conflict with another plugin. Like a new one you installed or one recently upgraded is causing the issues. You can try deactivating the other plugins one by one and see which one is causing the problems.

    Thank you

    Thread Starter antikx

    (@antikx)

    Thanks for the response.
    I think the issue is when we are logged into WordPress it puts the black bar above, and our theme also put another bar below that.
    If we aren’t logged into WordPress, it doesn’t cut off the top of the image when jumping down.
    Is there any way to disable the (I’m assuming ajax) that forces the page to jump down when selecting a tab?

    Plugin Author QuantumCloud

    (@quantumcloud)

    We will try to duplicate the issue on our end and release a solution if possible.

    Thank you

    Thread Starter antikx

    (@antikx)

    OK, thanks. The theme is CityLogic (Premium).

Viewing 4 replies - 1 through 4 (of 4 total)
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