Booking Calendar NOT Working

Hi @melmore62sales.

Can you tell us what version of our plugin you are using?

Thanks.

Hello @wpdevart

I am using version 3.2.0

Let me know what you find out!

Thanks,

Hi @melmore62sales.

It is not a global issue, so we will ask for detailed information.

First of all, could you send us the URL of the calendar page?

Second, did you check the available items for 5/10/2022, maybe there is one more available item for this date?

Thanks.

Hello,

These are the pages on the website that are using the booking calendar –

[ redundant link removed ]

Yes, on the calendar it is marked as “1 Available”.

Thanks,

• This reply was modified 2 years, 10 months ago by Jan Dembowski.

Hi @melmore62sales.

We have made some test bookings. Can you approve the booking for this calendar – https://62sales.com/248bh-rental-booking-page and check if it is working correct?

Thanks.

• This reply was modified 2 years, 10 months ago by wpdevart. Reason: corrected a mistake

Hi

The test booking that you all made for 5/3-5/10 on the https://62sales.com/248bh-rental-booking-page/ booking calendar only shows 5/3-5/9 highlighted pink on the calendar.

Prior to this error it would show half of the day pink and half of the day green. Representing a drop off day and possible pick-up day for the unit.

Dear @melmore62sales.

Maybe there is a database error, so can you navigate to the “General Settings” page from the left-side admin menu of our plugin and click on the “Recreate database” button?

Maybe this will help to resolve the problem.

Thanks.

Hello,

I just attempted to do this and the problem is still happening. I tried creating a test booking for 6/1/2022-6/3/2022 but after I approved the reservation, the booking calendar only highlighted 6/1/2022-6/2/2022 it did not highlight the last day of the reservation. It used to highlight it half pink and half green. Now it is showing just green as in available.

Perhaps a phone call would help get to this solution faster? It is currently disrupting the flow of our business. Our shop number is 812-720-3810.

Thanks,

Hi @melmore62sales.

Unfortunately, we do not have phone support so we cannot reach you by phone. What we can do is provide future support through this forum.

Also, for your own safety, do not provide any personal information on this forum (or anywhere else).

The best way to resolve this issue is to interpret your(website) problem/situation. Can you tell us which themes and plugins you use?

We will try to create a test site and test it.

Thanks.

Currently the active plugins for the website are:
Akismet Anti-Spam
Booking Calendar WpDevArt
Defender Pro
Facebook for WordPress
Gallery
Gorilla Themes – Compare and Save to Favorites
Gorilla Themes – Trade Your Car & Classifieds
Hummingbird Pro
Insert Headers and Footers
MaxButtons
SendGrid
Smush Pro
WPMU DEV Dashboard

– If you all have email support I can send you a screen recording of the issue from beginning to end.

• This reply was modified 2 years, 10 months ago by melmore62sales.

Dear @melmore62sales.

You can send screenshots to [email protected].

Thanks.

I have sent screenshots of the issue to the email you provided. Please take note of the file names of the attached files. It is showing the entire error from beginning to end.

Let me know if you all need more screenshots.

Thanks,

Hi dear user.

Sorry for the late response.

As most of the plugins that you are using are premium plugins, we couldn’t test and find the issue. So, unfortunately, we are unable to solve your problem.

Thanks.