Marquee issue, your website issue, pro issue

  • Resolved berkmh

    (@berkmh)


    2 years, 7 months ago

    3 things.

    1. My marquee has a large blank space at the end of the items how do i get rid of it so it just keeps scrolling?

    2. I can not login in to your website because i am getting a password reset loop when trying to reset my password. It keeps giving me an error saying my reset link is invalid.

    3. i installed pro and crashed the entire website.

    please advise.

    • This topic was modified 2 years, 7 months ago by berkmh.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MightyThemes

    (@mightythemes1)

    Hello Berkmh,

    Thank you for reaching out. Answering your queries respectively,

    The text marquee issue has been fixed and you can update the plugin.

    I tried resetting my password and I am able to do that just fine. Let me know if you’re still facing the issue.

    Can you share any screenshots of the error you are facing when installing the plugin?

    Let me know.

    Thanks

    Thread Starter berkmh

    (@berkmh)

    hello.

    1. Thank you for update marquee. will test.

    2. Resest password does not work, still getting loop. Try to reset here: https://store.mightythemes.com/wp-login.php
    here there is no reset password and Facebook login does not work:
    https://store.mightythemes.com/login/

    3. I will have to try and install again with error log. the entire front end goes down when I install.

    Plugin Author MightyThemes

    (@mightythemes1)

    Hey @berkmh

    I think you’re getting the loop because you’ve logged in through facebook. We’re aware of the issue with the Facebook login and we’re working on the fix.

    And about the installation error, we’ve tested at our end and the plugin is working fine. There must be some other plugin that is conflicting with the Mighty Addons.

    Is it possible for you to share your site’s credentials, so we can have a look into the issue? You can share them on [email protected]

    Let me know.

    Thanks.

    Thread Starter berkmh

    (@berkmh)

    1. I am not logged in with facebook.

    2. I tested the marquee and im still getting the blank space at the end.

    I am going to send an email to support with the site info…

    Plugin Author MightyThemes

    (@mightythemes1)

    I’m closing the issue as discussed in the email.

    You can always open a new issue if something else comes up.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Marquee issue, your website issue, pro issue’ is closed to new replies.