• Resolved shu93129

    (@shu93129)


    I appear to be experiencing a CSS conflict on the wp-admin page for the SG Optimizer plugin, which causes the icon text for various icons to show up visibly, making the plugin hard to use.

    See example screenshots here (Page-Dashboard.png and Page-Environment.png):
    https://www.dropbox.com/sh/692e4r6hybhsxcq/AADW38HZlylwQCcRavS0BaNta

    The issue appears to be caused by CSS interaction with the CSS included with the plugin “MEKS-Flexible-Shortcodes”, specifically simple-line-icons.css. See some additional screenshots above.

    Could this be fixed somehow?

    • This topic was modified 2 years, 7 months ago by shu93129.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Plamen M

    (@plamenm)

    Hello @shu93129 ,

    I am not observing this issue in a fresh instance of WordPress + SiteGround Optimizer. Therefore, this is not a general issue but something specific for your installation. Most probably, there is another plugin or theme which is causing this. Try the following:

    – clear all caches: Your browser cache, the cache of the Optimizer plugin, the CloudFlare cache (if you are using the service), the cache generated by any third party plugins or themes;
    – load the admin panel in another browser;
    – try changing the theme to one of the default themes in WordPress, clear caches again and test again;
    – if the issue is fixed, try disabling the plugins in your site one by one , then flush caches and reload the admin panel again until you identify the problematic plugin.

    Regards,
    Plamen.M
    Tech Support Team
    SiteGround.com

    Thread Starter shu93129

    (@shu93129)

    Yes, as I mentioned, it is a plugin compatibility issue – specifically with the plugin MEKS-Flexible-Shortcodes

    Plugin Support Plamen M

    (@plamenm)

    Thank you for the clarification. The issue is not caused by our plugin, but because of the CSS Style structures which Meks Flexible Shortcodes
    is adding to the site. The syle classes should be straightened by the developers of Meks Flexible Shortcodes instead and I would advise you to take the issue to their attention. Looking at their CSS, I could suppose hat their plugin has such style incompatibilities with many other plugins and themes also. Despite of this, I reported the issue to our developers, however, I can not guarantee if any fixes would be applied on our end, since we had not received any other notification of other users using this particular plugin along with ours.

    Best regards,
    Plamen.M
    Tech Support Team
    SiteGround.com

Viewing 3 replies - 1 through 3 (of 3 total)
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