Migrator stuck at “Transfer started. Creating archives of files…”

  • Resolved fernandocctech

    (@fernandocctech)


    2 years, 7 months ago

    I am having an issue with the migrator plugin where it gets stuck creating archives and doesn’t do anything else. I already checked the siteground-migrator.log file and there are no error messages there, just the same creating archive text. I doubled checked that all my files have the proper permissions and I wiped my .htaccess file clean just in case but it’s still stuck like that. Are there any other possible causes for this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • USREC

    (@hawaiirealestate)

    Same here… small site stuck on “Transfer started. Creating archives of files…”
    been 45 mins

    Thread Starter fernandocctech

    (@fernandocctech)

    Hey, @hawaiirealestate after a whole day of troubleshooting I just gave up on the plugin and found a similar one called Migrate Guru that worked perfectly with siteground. If you’re still having trouble I would recommend giving it a try.

    USREC

    (@hawaiirealestate)

    Been over 2 hours and still waiting…

    Plugin Support Georgi Ganchev

    (@georgiganchev)

    Hello @hawaiirealestate,

    I checked your profile and found the website you have active in our system.

    Based on that I noticed that the migration token is generated for the temporary domain name under our account. There is a WordPress already present there as well.

    For us to check the migration logs we would need the origin website URL as the log is stored under the /wp-content directory from the origin.

    Please be advised that the initial problem reported in this thread should have been resolved and the issue you are experiencing is most probably not related.

    I would advise you to open a ticket under your SiteGround client area and our Technical Support will check things out further.

    Best regards,
    Georgi Ganchev

Viewing 4 replies - 1 through 4 (of 4 total)
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