“user” folder is missing

  • Resolved globsticks

    (@globsticks)


    2 years, 10 months ago

    Hello guys,

    I updated the plugin to latest version and now the “user” folder is missing, so when I click on any user I get an 404 error page, can you tell me where is the path to create that folder back or any alternative to fix this?

    Thank you a lot!

    • This topic was modified 2 years, 10 months ago by globsticks.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @globsticks

    Please navigate to wp-admin > settings > permalinks page on your website. Visiting this page will refresh the rewrite rules on your website. Try to visit the user page once you visit the “permalinks” settings page and see if that fixes the issue.

    Thread Starter globsticks

    (@globsticks)

    Hello @aswingiri

    It fixed it! one last question, is it possible UM plugin stores cache of customization code done to the plugin, I ask this because when I see in browser console I have noticed there’s some code left there

    https://pastebin.com/hSR0y67V

    Thank you!

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @globsticks

    The link has 403 issues. What custom code are you referring to? Could you please share it so we can review it?

    Regards,

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    NOTE: I want to be clear that @ultimatemembersupport did not do anything wrong and I just want to explain.

    @globsticks You offered “admin access and/or ftp access” to the developer and that’s not permitted under any circumstances with any forum user. I archived that reply of yours. It is still there intact but no one but a moderator can see it.

    If @ultimatemembersupport takes you up on that offer then they will be permanently banned and the developer may lose their plugin on this site. It really is that serious.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jdembowski

    We never ask or allow our team to access sites, especially in the forum. Thanks for the kind reminder.

    Regards,

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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