Easy WP SMTP overrides email settings of WPForms Lite and WP eStore

  • I successfully configured Easy WP SMTP to work with my email server. However, it overrides the email settings of two plugins:

    1. With WPForms Lite:

    Before I installed Easy WP SMTP, when I received an email from WPForms Lite, the “from” field was the address of the person who filled out the form.

    Now, Easy WP SMTP replaces that address with the email address in the “From Email Address” in Easy WP SMTP Settings. It does retain the person’s name, however.

    2. With WP eStore:

    When I send a test message from WP eStore, Easy WP SMTP replaces the “from” email address set in eStore. It also causes the “name” field to read “WordPress” (which is not the name I set in the eStore plugin).

    Is there a solution?

    Thanks!

    • This topic was modified 2 years, 7 months ago by Bob.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Bob

    (@bobk88)

    Forgot to mention that “Force name replacement” is un-checked.

    Hi, please use the following contact form regarding the eStore plugin.

    https://support.tipsandtricks-hq.com/contact

    Thank you.

    Thread Starter Bob

    (@bobk88)

    My support contract with them has expired. I would renew it if I thought their plug-in was the problem, but based on my tests, including running eStore debug, it appears to be working fine.

    In the past, eStore and WP Forms worked fine without an SMTP plug-in. Problems only arose recently, and I’m not sure exactly when or why.

    In fact, I installed Easy WP SMTP after reading about it in their support forum.

    I ended up switching to the plug-in WP Mail SMTP, and the problems went away.

    • This reply was modified 2 years, 7 months ago by Bob.

    Hi,

    In the past, eStore and WP Forms worked fine without an SMTP plug-in. Problems only arose recently, and I’m not sure exactly when or why.

    Have you contacted your host support team? They might be able to share some light into this matter.

    Kind regards.

    Thread Starter Bob

    (@bobk88)

    I’ll contact the hosting support if I have any more problems, but as I said, the other plugin is working fine so far.

    That suggests (but does not prove) that Easy WP SMTP was causing the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
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