• Resolved Rick Beckman

    (@brazenlygeek)


    Hello.

    I’ve disconnected Jetpack and Akismet from my website at RickBeckman.com, and I’d hoping that a full reset to 0 on all of its stats could be performed? I’m hoping to re-launch the site at some point with all new content and would prefer there to be no references to old posts and such left in the backend, including stats.

    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    We can help you reset your stats. Please note this will completely reset all stats, as it’s not possible to reset them only for a specific time period. This is also a back and forth process, which involves the following:

    – Disconnect Jetpack on your end, then get back in touch so we can begin the next step in the process.
    – We’ll start the process to remove your prior stats data.
    – We’ll let you know when that is done and you can reconnect Jetpack. Once the process has completed, your stats will be completely reset.

    If you can confirm you want the stats reset, please disconnect Jetpack and let us know so we can initiate the reset process for you.

    Thread Starter Rick Beckman

    (@brazenlygeek)

    @lastsplash A complete reset is exactly what I’m after. I already did the disconnect process, so you can do the wipe whenever you’re able.

    Thanks so much!

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @brazenlygeek

    I have removed your stats data. You are now free to reconnect Jetpack and start fresh.

Viewing 3 replies - 1 through 3 (of 3 total)
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