Redirect not working on form submit

Hello Alicia,

– What type of redirection did you implement?
– Are you using the latest version?

I’ve tested both “page” redirection and “url” redirection, and both are working without issue.

It would be nice to see a screenshot of your settings as well.

Hi Ali,

Thanks for your quick response. Here is a screenshot from the backend of one of the forms I’m trying to use the redirection setting on.

https://lefthandgrange.org/wp-content/uploads/2022/04/Screen-Shot-2022-04-20-at-8.34.02-AM.png

Here is the link where the redirect should be going:
https://lefthandgrange.org/?asp_action=show_pp&product_id=8203

This link is not listed as a page on the site in the available drop downs so it needs to work using the redirection setting.

Here is the form this should be applied to:
https://lefthandgrange.org/join/couple-membership-registration/

After submitting the form it shows the success message rather than redirecting.
https://lefthandgrange.org/wp-content/uploads/2022/04/Screen-Shot-2022-04-20-at-8.40.09-AM.png

We were using caldera forms previously and the redirection was working but since the plugin was discontinued we switched to mega forms so hope we can get this to work.

Thanks for your help,
Alicia

• This reply was modified 2 years, 10 months ago by aliciamariecreative.

Hey Alicia,

Will be happy to help you get this working!

Have you tried putting the complete URL in the redirect field instead of just this part “/?asp_action=show_pp&product_id=8203”?

That worked! Such an easy fix. Thanks!

• This reply was modified 2 years, 10 months ago by aliciamariecreative.

That’s awesome, feel free to reach out if you need something else!