Failed intergration Woocommerce

  • Resolved suresh b

    (@suneth2)


    2 years, 7 months ago

    I’m using latest woocommerce, wordpress when i try to integrate klaviyo says Detail: authentication failed, i logged in as admin user, i can see klaviyo created api keys but integration stopping after that error. can you please give a solution

    • This topic was modified 2 years, 7 months ago by suresh b.
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  • Plugin Author klaviyo

    (@klaviyo)

    Hi @suneth2! Thanks for reaching out. These questions would be best directed to our support team. I recommend creating a ticket for our support team by following this guide:
    https://help.klaviyo.com/hc/en-us/articles/115001002272-How-to-Contact-Support

    Once you create the support ticket you should receive a reply shortly with troubleshooting steps and follow up questions. Please include a screenshot of the error message that you are seeing in your account in your support ticket as well.

    We usually see these errors if you have a security layer on your site blocking our requests, but our support team should be able to confirm and steer you in the right direction. Thanks for getting in touch!

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