Checkboxes automatically unchecks

  • Resolved alex16190119

    (@alex16190119)


    2 years, 10 months ago

    Hey, I’m experiencing an issue with the shipping method checkboxes.
    After picking a shipping method, it will reload the total price, but uncheck the previously checked checkbox for the shipping method. Is there any way to keep the picked shipping method’s checkbox checked after the total price loading? Thanks in advance.

    edit: I just noticed the same issue is happening on mobile for the payment methods.

    • This topic was modified 2 years, 10 months ago by alex16190119.

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  • Hello @alex16190119 ,

    I have checked your website and understood the shipping method issue clearly. Then tried to reproduce this issue in my development environment but couldn’t. I am assuming you are using any third party plugins for the shipping method as the default shipping method is working fine on my end.

    So, I recommend you to disable all the plugins except Elementor, ShopEngine and Woocommerce to check if that resolves the issue or not. If not then please share your website system info from Elementor > System Info and I will try to reproduce it on my end.

    Regards,
    Benjir

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