huge backend loading time when editing pages

  • Resolved VABELHAVT

    (@obbo2)


    2 years, 8 months ago

    Hi,
    I’m having issues with backend laoding time when editing pages (more than 20 seconds sometimes and sometimes also a server error is caused by this)

    The server-settings are quite good, in frontend we don’t have this issues.

    So far we deactivated all other plugins (only WPML and WooCommerce are active)
    We also using a standard-WP-Theme now for testing, so the theme is also not the issue.
    WPML support already checked the page, it seems that WooCommerce is causing the problems.

    When editing a “page” the REST-API gives a 404 (this causes an TTFB of 9sec) and also 3 WooCommerce files can not be loaded (404 Error):

    /wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/product-title.js?ver=6.9.0
/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/product-summary.js?ver=6.9.0
/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/product-title.js?ver=6.9.0

    The strange thing is, that the system tries to laod these files when I’m editing pages (not products)

    I’ve already tried to resave the permalinks settings.

    Any ideas what we could try to get this fixed?

    thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for reaching out on the WooCommerce forum!

    As a first step, to better understand what’s happening, we’d like to take a closer look at your setup. Can you share the following?

    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > Status > Logs (if available).

    One thing I’d also recommend here is to install the Query Monitor plugin – it will allow you to monitor what is happening within WordPress when you’re editing pages in the backend, and if there are any plugins causing the slowdown. Can you let us know your findings from that?

    Thanks!

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard from you, so I’m marking this thread as resolved.

    Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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