Problem editing pages with WPBakery when Complianz is active

Hi @pixelsing,

Could it be that you have a video on this specific page? Or is this on every page?

If this page, and a video; could you post the video URL (or iFrame)?

In the first error, the first screenshot, you can see the line where the error is found (VM:12158:1), could you click this link and see what line creates this error as well?

regards Aert

We’ve the same problem with the frontend WPBakery on any pages built with this tool.
The exemple I used for screenshots, is a very basic page : https://www.handinamique.org/politique-de-confidentialite-des-donnees/

If logged and trying to edit this page from frontend :
if all cookies are accepted => we’we the message : Undefined (as in screenshot) instead of page content
If cookies are refused, the page doesn’t display any editable content nor even the “undefined” message.

When clicking on error on inspector, I’ve this :
1 : ><span class=”screen-reader-text”>youtube</span><i class=”fa fa-youtube-play” aria-hidden=”true”></i>

• <span class=”screen-reader-text”>instagram</span><i class=”fa fa-instagram” aria-hidden=”true”></i>

2: </div><!–/span_7–>
3:
4:
5: </div><!–/container–>
6: </div><!–/row–>
7:
8: </div><!–/footer-outer–>

Code seems to be broken but I’m not sure this will help.

The error is doesn’t always start at the same place in the code. Even for the same page, when trying at different times.

Note that we have also some troubles (less but real) using the backend WPBakery page editor when complianz is used.

Let me know if you need a staging copy of this website for testing

Regards,
Francis

Hi @pixelsing,

Could you do the following? Disable integrations one by one, under Complianz -> Integrations, and see when the issue is resolved?

This way I can pin point where I need to look in combination with WPBakery and Salient,

regards Aert

@pixelsing Can you try this branch?

https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/exclude-.js-and-html-from-preview-mode

It does not load the banner and javascript when in preview mode.

Hi @pixelsing,

Any updates regarding this? Have you already tried installing the plugin version/branch attached above, to see if that resolves the issue?

Just let me know if you have any additional information about this.

Kind regards,
Jarno

Sorry, I was sick and after me, it was my PC who died.
I will try tomorrow.

Regards,

Francis