Trustioindex plugin Error

  • Resolved sonia316

    (@sonia316)


    2 years, 8 months ago

    Getting this error when trying to download new reviews – everything is still configured correctly

    Error with wp_remote_post, error message:
    cURL error 7: Failed to connect to admin.trustindex.io port 443: Connection refused

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello @sonia316 ,

    The problem still exists? We had maintenance issues, it should work now.

    Let me know the results,
    Tom
    Trustindex

    Thread Starter sonia316

    (@sonia316)

    That problem is fixed but I never got notified that my plan was running out. I have updated today but I can’t get the latest review pulled in. The button that you click is no longer visible

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @sonia316!

    The review download button is only available in every 2 weeks, so if you clicked today, try it again 2 weeks later please.

    Maybe you can try to reinstall the entire plugin then download latest reviews.

    If the problem still persists, please send us your troubleshooting tab’s content with the “copy to clipboard” button.

    Please let me know your results, thanks in advance,
    Adam
    Trustindex

    Plugin Support Adam from Trustindex

    (@adam140299)

    Update: review download button appears in every 2 DAYS, not in 2 WEEKS.

    I am waiting for your reply, have a nice day. ??

    Adam,
    Trustindex

    Thread Starter sonia316

    (@sonia316)

    Ok. Great. Will try again tomorrow. I was about to say 2 weeks!!! Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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