VAT Not included in Google Ads

Hi,

Thanks for using our plugin and reaching out to us.

Changing your field mapping to this will make sure the VAT is being added to the prices in your feed: https://www.dropbox.com/s/kbt8z52i8af67be/incl-VAT.png?dl=0

Hi,

Thank you for your help. I have changed the field mapping option and when I download the feed, the price is still the same within the document.

Would you like me to share the feed link?

You need to make sure that the WooCommerce VAT settings you have for a specific country is the same country for which you created the feed.

So when you have NL VAT settings in WooCommerce than make sure to also select the Netherlands as country when you are configuring a feed so the plugin knows what VAT percentage to use.

Thanks again.

Can you please show me step by step instructions on what I need to do?

My Google Merchant feed is set to the United Kingdom.

Where else would I need to update this (WooCommrce Settings or Product Feed Plugin)?

See this example, this is our WooCommerce standard tax rate setting for The Netherlands: https://www.dropbox.com/s/61fvgxhuptg3q8a/WooCommerce-tax-1.png?dl=0

Than make sure to also select the Netherlands when configuring your feed:
https://www.dropbox.com/s/lb0j1lefxcq9ohy/feed-settings.png?dl=0

The above examples are for The Netherlands, you can of course do the same for the country you need.

Hope this makes sense?

Thank you, yes this does make sense, however, this has already been set up to be like this. This hasn’t fixed the issue, unfortunately.

https://gyazo.com/9b1d4b566ab18dcf6dad55f9cc4ff23a
https://gyazo.com/9d2fd98dcbb6cf416a615280b882cfa3

Is there anything else we can check?

Strange, that really should have added the VAT to your prices in your feed.

Can you share with us the following:

• The plugin debug.log URL so we can tell how you configured your feed and if it is properly updating? Instructions on how to retrieve the debug.log URL can be found here: https://adtribes.io/send-your-debug-log-to-support/
• The product feed URL itself

Okay, thank you.

Here is the Debug URL:
https://bridgewoodandneitzert.london/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Product feed URL:
https://bridgewoodandneitzert.london/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Thanks for sharing this, I am not seeing anything strange in your feed configurations.

We have just tried to reproduce the issue at hand and for us all seems to be working.

These are our general WooCommerce tax settings:
https://www.dropbox.com/s/mhtk5dme8oon41a/excl-vat-1.png?dl=0

These are, for example VAT settings for GB we configured:
https://www.dropbox.com/s/z48xm8v75z5j0ut/excl-vat-2.png?dl=0

We than create a product with a price of GBP 2500:
https://www.dropbox.com/s/iar3hb1atxj554n/excl-vat-3.png?dl=0

Than use this field mapping:
https://www.dropbox.com/s/ph3xgv8gloc8c2w/excl-vat-4.png?dl=0

Resulting to a price of GBP 3000 (2500 + 20%) in the GB feed we created:
https://www.dropbox.com/s/81deb3trm3vidyt/excl-vat-5.png?dl=0

Did you do something else?

Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for now for housekeeping-reasons. Do not hesitate to reach out to us again when you need our help.