Registration issues

  • Resolved Troglos

    (@troglos)


    2 years, 8 months ago

    Hi,
    I have donated few years ago, but sometimes on some sites I am not able to register. When I click on the Register button a new window opens up saying that the site is already registered, but it doesn’t store the fields values.

    View post on imgur.com

    Other times, even if the site was correctly registered, after few months some checkbox for “What to look for” are deactivated, and I cannot save the registration.

    I never had this issues in the past.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Eli

    (@scheeeli)

    When this happens it is almost always to do with some kind of CSP or script blocking on the client side. Please check the Console tab in your browser’s Inspector to see if there are any errors there that might explain why the registration check is not working for you.

    Please post your resolution here or write to me directly if you need more account specific help.
    eli AT gotmls DOT net

    Thread Starter Troglos

    (@troglos)

    Console is clean, the only message is

    JQMIGRATE: Migrate is installed, version 3.3.2

    Plugin Author Eli

    (@scheeeli)

    With only a general description of the problem I can only give you a general direction towards a solution. With that already done and leading nowhere I am going to need more information in order to help you. I have already provided my email address so that you can contact me directly with your account information so that I can verify that the key you are using is registered.

    Please contact me directly for support relating to your personal registration details.

    Thread Starter Troglos

    (@troglos)

    Hi Eli,

    I just sent you an email with a video of the issue.

    Thank you

    @scheeeli I am having the exact same issue and my console is also clean. I unregistered and tried again to no avail.

    Plugin Author Eli

    (@scheeeli)

    If you unregistered then you know that your registration was in there, otherwise there would be nothing to unregister. This means that there is clearly something on your end blocking your site from confirming this registration which does exist and that you yourself can see on my site when you login.

    This origin issue was resolved. If this is not just a caching issue and the Console tab does not show some kind of CSP or script blocking error then the solution I wrote to the original poster goes for you as well.

    Please contact me directly for support relating to your personal registration details and I can help YOU resolve your unique issue with your registration.

    eli AT gotmls DOT net

    @scheeeli I checked back today and it looks like it is registered fine now. I have several other sites on this server that I did not need to wait for… it is not a huge deal.

    Thanks!

    Plugin Author Eli

    (@scheeeli)

    It sounds like this was another caching issue then. Please make sure to clear your cache and turn off any caching plugins if you are not seeing the changes on your site that you expect to see.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Registration issues’ is closed to new replies.